Communication is at the heart of our lives, both personal and work. Good communication is an art. This course will give you insights, tips, ideas and inspirations to enhance your communication to be more productive, bring you better results and enable you to create great relationships.
You have it in you to be an excellent communicator. So you can find your excellence, this course focuses on enhancing your personal communication skills, giving you some new perspectives on how to build really good relationships. You will explore communication styles and preferences, all the different types of communication, the elements of good interactions, and how to manage difficult conversations, to help you:
· Be a confident communicator
· Read verbal, non-verbal and between the lines interactions
· Influence, persuade and negotiate for better results
· Put your message across and make the Ask
· Enjoy good relationships